Privacy Policy
Last Updated: 8/18/2026
1. Information We Collect
Zenteonix collects information necessary to provide services, communicate effectively, and improve system performance. This includes personal information, business information, and interaction data generated through website usage, forms, AI communications, and automated systems.
- Personal Information: Full name, email address, and phone number when submitted via our contact forms.
- Business Information: Company name, role, and details regarding your IT infrastructure or automation needs provided during consultations.
- Usage Data: Standard web analytics (IP address, browser type, pages visited) to ensure our website functions correctly.
- Interaction Data: Information generated through AI systems, including chat logs, call transcripts, message content, and user interactions with automated systems.
2. How Data is Stored and Used
Information we collect is used to provide services, communicate with users, improve system performance, and support marketing and operational activities. This includes the use of AI systems to analyze, process, and improve communications and workflows.
- To respond to your inquiries and provide requested services.
- To deliver communications regarding your account, including SMS, email, and phone calls.
- To improve our website and service offerings.
Data may be aggregated and anonymized for analytics and system improvement purposes.
Data is stored securely using industry-standard encryption and access controls. We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
3. No Unauthorized Sharing Policy
Zenteonix does not sell personal information. However, we may share data with trusted third-party service providers who assist in operating our services, including communication platforms, hosting providers, and analytics services. These providers are required to maintain confidentiality and comply with applicable data protection laws.
We do not share your mobile information or personal data with third parties or affiliates for marketing or promotional purposes. We may only disclose information if required by law, to enforce our Terms & Conditions, or to protect the rights and safety of Zenteonix and our users.
4. SMS and Communication Compliance (A2P 10DLC)
By providing your phone number and submitting forms on this website, you consent to receive communications from Zenteonix, including SMS messages, phone calls (including AI-generated or automated calls), emails, and chat communications. Message frequency may vary. Message and data rates may apply.
Opt-Out: You may opt out of SMS communications at any time by replying "STOP". You may opt out of emails via the unsubscribe link or by contacting us directly.
Opting Out: You may opt out of SMS communications at any time by replying "STOP". You may opt out of emails by contacting us directly.
AI & Automated Processing
Zenteonix utilizes artificial intelligence and automated systems to facilitate communication, analyze interactions, and improve service delivery. These systems may process personal and interaction data, including chat conversations, call recordings, and message content.
AI systems may generate responses, simulate human interaction, and assist in operational workflows. Data processed through these systems may be monitored, recorded, and analyzed for quality assurance, system improvement, and performance optimization.
5. User Rights to Request Deletion
You have the right to control your personal data. You may request to:
- Review the personal information we hold about you.
- Correct any inaccurate information.
- Request Deletion: You may request that we delete your personal information from our systems.
To exercise these rights, please contact us at contact@zenteonix.com. We will respond to your request within a reasonable timeframe.
Cookies and Tracking Technologies
Zenteonix LLC may use cookies, tracking technologies, analytics tools, and similar technologies to operate the website, understand website activity, improve user experience, measure website performance, and support communication and follow-up workflows. You may control or disable cookies through your browser settings, but some website features may not function properly if cookies are disabled.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: contact@zenteonix.com
Phone: +1-307-718-0001